We all love Facebook, don’t we? We want to keep in touch with family, check up on old high school friends or even network for business purposes. The best use of Facebook for a company is to reach out to customers and those who might turn into customers as well. This article shows you how it’s done.
Try having a contest to increase followers on your Facebook page. People love to have the chance to win something. If you offer incentives, like additional entries into the contest for sharing, then you will not only give your current followers something of value, but also increase your visibility when they share your contest.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Use a cover photo on your Facebook page that really shows off your brand. For example, show a picture of one of your bestselling products. You want to keep your products fresh in the mind of the public, and choosing the right cover photo can make this a lot easier for you.
Do not post so much on your Facebook page that people will begin to feel too saturated by you. You want to give them something to think about, so let a little space flow in between each posting. Facebook recommends new page owners post no more than once or twice a week.
Give your followers something to sign up for. Giving your visitors some sort of prize for signing up or registering for a service is a great way to connect with them. Contests or sweepstakes can be useful, or you can just have a spot to register to win something great.
Keep track of how your page is doing. Monitor your Facebook page’s traffic. What sort of posts and content seem to get the most attention from your customers? Take note of what really seems to interest people and what doesn’t. Keep track of this information so that you can better plan for the future.
Talk to your audience on your Facebook business page. If someone is taking time to write something on your Wall, you should answer them. It’s similar to someone calling your business. On the phone, you would talk to them and answer their questions to make a good impression. This concept is the same with email and web form submissions. It needs to be the same with your Facebook page.
Promote your Facebook page all over the place. Share the link to your social media profile on your website, on your personal page, on your blog, on your friends’ pages and anywhere else you can think of. The more exposure your page gets, the better it is for your business.
Keep track of how many sales you generate thanks to your Facebook campaign. Count how many customers purchase products with the coupon codes you share on Facebook. You can also use a visitor counter to keep track of how many people follow links to product pages you share on your Facebook page.
Only use images that are professional on your page. These pictures will give the community a general idea of that your business is like. When taking your own photos, use a high-quality camera and post only photos that reflect positively on your brand.
Get people talking. If a thread of conversation begins within a post of yours, let it continue naturally. Acting like a hall monitor is no way to get on your users good side. You should only intervene and stop the conversation if it becomes ugly.
Take advantage of the feature on Facebook that allows you to schedule your posts. It is important that you update regularly to keep up interest in your company. However, you might not have time to sit down each day and write a post. That is where scheduling comes in handy. You can take an hour or two one day to knock out a bunch of posts, and then schedule them throughout the upcoming week.
Be creative in your Facebook posting. People hang out on Facebook because it’s fun and often very creative. If your posts tend to be pretty boring and announcement oriented, then your missing what makes Facebook so great! It’ll be tough to gather fans with this type of posting. Instead, get your creative juices flowing and come up with quality posts.
Be strategic about when you post. Every target audience is different in terms of the time they have to surf social media sites during the day. If you are posting at 9am, but your audience tends to surf at night, then you are missing out on golden opportunities to build communication and community with these people. Post when your audience tends to be around.
Stay as active as possible on your Facebook marketing campaign. No matter how brilliant and beautiful your profile page is, it’s useless to your company if it’s not generated any interest to people. Post frequently and have a lot of personality in your statements; speak directly to your audience with a purpose. Your campaign will be more successful if you do!
Know the reason that you are participating in Facebook marketing. Your reasons will make a difference in the type of content you share. You might be using it to promote sales, advertise your business or meet other professionals in your area. Find the type of post that will help you reach your goals.
A clear purpose is necessary when figuring out your Facebook marketing campaign. You can’t just think that getting lots of Likes on Facebook will bring in huge profits as a result. You must have clear goals, such as building sales by x percent, so you can work towards them.
Facebook makes both retaining loyal customers and converting leads to clients simple and efficient. That said, reading this article will give you the leg up on your competition. Just implement everything you’ve read and you’ll easily start boosting sales, increasing profits and truly reaching out to the largest audience you possible can.